Privacy Policy

TGF IDEAS EMPIRE (201603265881 (NS0169643-P)) respects your privacy. This policy explains how we handle your personal data in line with the Personal Data Protection Act 2010 (PDPA).

Data we collect

• Your name, email address and phone number.
• Your delivery address (for orders that are delivered).
• Your order details and order history.
• Account details if you register (your password is stored encrypted).
• Technical data such as your language preference and session cookies needed for the cart and sign-in.

We do not store your card or online banking details. Payments are processed securely by our payment provider, CHIP.

How we use your data

• To process, deliver and support your orders, and to arrange services.
• To send receipts and order updates.
• To respond to your enquiries.
• To send newsletters and promotions — only if you subscribe. You can ask us to unsubscribe you at any time.
• To meet our legal, tax and accounting obligations.

Who we share it with

We share only what is needed with:

• CHIP — to process your payment;
• courier partners — to deliver your order;
• authorities, when required by law.

We do not sell your personal data.

How long we keep it

Order and transaction records are kept for 7 years to meet tax and accounting requirements. Other data is kept only as long as it is needed for the purposes above.

Your rights

You may request to access or correct your personal data, or withdraw consent for marketing, by contacting us. We may need to verify your identity first.

Contact

TGF IDEAS EMPIRE, No.12-1, Jalan Dataran Kemuning 1, Dataran Kemuning, 70450 Seremban, Negeri Sembilan Email: tgfideas@gmail.com · Phone: 018-3713384

We may update this policy from time to time. The latest version is always available on this page.